Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or update your profile
  • Upload images for design processing
  • Make purchases through our material marketplace
  • Contact us for support
  • Subscribe to our newsletter

2. Types of Information

Personal Information:

Name, email address, phone number, billing address, and payment information.

Usage Information:

How you interact with our service, design preferences, and feature usage patterns.

Content Information:

Images you upload for design processing and generated design outputs.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your design requests and generate AI-powered designs
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers who assist in our operations

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Request a copy of your data
  • Object to certain processing activities

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@indraw.ai